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Privacy policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.


1.         What information do we collect?

We may collect, store and use the following kinds of personal information:

a.      Information about your computer and about your visits to and use of this website (including but not restricted to your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views & website navigation).

b.     Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.

c.      Information that you provide to us for the purpose of registration on our website.

d.      Information that you provide to us for the purpose of subscription to our website services, email notifications and/or newsletters.

e. Any other information that you choose to send to us.

You may store our general Terms and Conditions and readily look them up. We store the details of any order that you make from us. This order history will be available for you as ‘Recent orders’ in your password protected personal area. After some time this information will no longer be available over the Internet for reasons of privacy. You can contact us directly if you would like us to provide this information by email. All data is held securely in accordance with our privacy policy.


2.         Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Data is collected on our website using a further web analysis tool (livezilla) using cookies that may be used to generate pseudonyms for user profiles. You can prevent the creation of user profiles by disabling cookies in your browser settings although this may reduce the functionality of parts of our website.


3.      Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

a.       Administer the website

b.       Improve your browsing experience by personalising the website

c.       Enable your use of the services available on the website

d.       Send to you goods purchased via the website, and supply to you services purchased via the website

e.       Send statements, invoices and other transaction related advices to you, and collect payments from you

f.       Send you email notifications which you have specifically requested

g. Send you information we think you may find useful or which you have requested from us, including information about our similar products and services, provided you have not objected to being contacted for these purposes

h.       Provide third parties with statistical information about our users – but this information will not be used to identify any individual user

j.       Deal with enquiries and complaints made by or about you relating to the website.

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

 

4.         Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as is reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

a.       To the extent that we are required to do so by law

b.       In connection with any legal proceedings or prospective legal proceedings

c.       In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)

d.       To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling

e.     To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information

Except as provided in this privacy policy, we will not provide your information to third parties.


5.         International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.

Furthermore any personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world.  We cannot prevent the use or misuse of such information by others.

By submitting such personal data you expressly agree to such transfers of personal information.


6.         Security of your personal information

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using industry standard technology.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website). If you receive emails requesting disclosure of your passwords that purport to be from us then please note that we will never ask you for your password and you may be being targetted by pfishing operations with the objective of identity theft. Clearly emails of this type should be deleted without any response.


7.         Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes. 

We may also notify you of changes to our privacy policy by email. 


8.         Your rights

You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to:

a.     The payment of a fee (currently fixed at EUR10.00 or local currency equivalent), and

b.     The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time.  In practice, you will usually either expressly agree to our use of your personal information for marketing purposes by providing that personal information, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.


9.         Third party websites

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

 

10.      Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

 

11.      Anti-Spam policy

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose. 

We have a zero-tolerance spam policy.

Our messaging systems automatically scan all incoming email messages, and filter-out messages that appear to be spam. 

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered-out by our systems. If you believe this has happened to a message you have sent, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments, and ensuring that your messages are scanned for malware before dispatch.

In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details in (section 11 below) and the matter will be investigated.

We may amend this anti-spam policy at any time by publishing a new version on this website.


12.      Data controller

The website is owned by ANILite Ltd and the Data Controller is ANILite Ltd.

The Data Controller is responsible for and 

controls the processing of your personal data 

in accordance with the UK Data Protection Act 

1998.



13.  Storing contract details

We store the contents of any contract that you may conclude with us and will send you the details of your order as well as the our general terms via e-mail.  You can read the general Terms of Use here or at the bottom of every page at all times. The details about your recent orders you will find in your customer area after logging into our site.

14. Contact

If you have any questions about our privacy policy, anti-spam policy or our treatment of your personal information, please write to us by email to

info@murano-lite.com